Customer Care
We understand customer service can be a brand’s most crucial touch point.
Our mission is excellence in the customer experience through concentrated care, the expertise of our agents, and the application of advanced technology to provide exceptional service to our consumers and our clients. Whether it’s timely answers to questions, contacting winners directly, or orchestrating collaborative solutions with brands and agency partners, our commitment to customer service is reflected in our A+ Better Business Bureau rating — the highest in our industry.
Our Customer Care Capabilities
- Customer Inquiries
- Multi-language Support
- Phone, Email and Chat Support
- 3rd Party Integration
- Consumer Status Portal
- CCPA and GDPR Compliant
