Reward Sourcing & Fulfillment
Our focus is always on delivering a positive consumer experience on behalf of our brand and agency partners — whether we serve as your prize fulfillment company or we integrate our solutions with a preferred fulfillment partner.
An effective incentive strategy should make your program feel unique and compel consumers to participate, while staying true to the brand image and your budget. The ideal approach can vary based on a number of factors, such as the brand value proposition, targeted demographics, strategic partnerships, or simply activating against a buzz-generating concept. We blend analytics with inspiration to recommend an incentive strategy that best fits your promotion, rebate and loyalty program goals.
Prize Procurement and Fulfillment
We consider ourselves the lucky ones, because we get to award tens of millions of prizes every year! Our dedicated in-house team is truly passionate about finding and fulfilling the perfect prizes, leveraging our robust network of reward and prize partners to procure just about anything… and we mean anything. We’ve fulfilled prizes ranging from an entire cow (pre-packaged, of course) to host the ultimate BBQ, to personal training sessions with celebrity athletes, and even a chance to be cryopreserved and revived in the twenty-fifth century.
From selection to validation to notification, we handle the entire winner selection process to ensure both the brand and its winners have a positive experience. While prize claim forms, winner affidavits and 1099 tax filings are essential to maintain program integrity and compliance, our Winner Experience Team goes above and beyond the basics to deliver an exciting and rewarding experience to each and every winner.
We understand customer service can be a brand’s most crucial touch point. Our mission is to turn participants into brand advocates, whether it’s timely answers to consumer questions, contacting winners, or the management of winner prize claim documents, our commitment to customer service is reflected in our A+ Better Business Bureau rating – the highest in our industry.
When you have ‘prize’ in your name, you need to stay on top of your reward sourcing and fulfillment game. Check out our 2019 research study about the most recent trends in prizing: